Customer Services
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The Customer Success Professional?s Handbook: How to Thrive in One of the World?s Fastest Growing Careers--While Driving Growth For Your Company
Ruben Rabago, A Vaidyanathan, Ashvin Vaidyanathan
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5 Star Service
Michael Heppell
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The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow
Mintz, Ofer, Ofer Mintz
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Celebrity Service
Geoff Ramm
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Successful Customer Service
Pauline Rowson
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The Customer Success Pioneer
Kellie Lucas
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Connected Strategy
Nickolaj Siggelkow, Christian Terwiesch, Nicolaj Siggelkow
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Marketplace Dignity : Transforming How We Engage With Customers Across Their Journey
Cait Lamberton, Neela A. Saldanha, Tom Wein
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Customer Centricity
Peter Fader, Peter S. Fader
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This Is Service Design Methods
Adam Lawrence, Marc Stickdorn, Markus Hormess, Jakob Schneider, Stickdorn Marc
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Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book)
Ted Kinni, Disney Institute, Wendy Lefkon, Theodore B. Kinni
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The Human Experience
John Sills
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Dealing With Difficult People
Roy Lilley, Roy C. Lilley
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CRM for Dummies
Lars Helgeson
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Chief Customer Officer 2.0
Jeanne Bliss
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The Outcome Generation: How a New Generation of Technology Vendors Thrives Through True Customer Success
Paul Henderson, Paul J, Henderson, Paul J Henderson
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Brilliant Customer Service (Paperback)
Debra Stevens
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